The importance of lift servicing for lift owners.

As the owner of a lift or the manager of a building, it is your responsibility to ensure that the lift is safe for use. To achieve this, it is essential to conduct regular lift servicing.

The frequency of inspections or servicing will depend on factors such as the type of lift, how frequently it is used, and the number of floors it serves. Throughout the lift's lifespan, it should undergo regular servicing, routine inspections (whether mandated by law or not), and a scheduled preventive maintenance program.

How often should a lift be serviced?

The current UK legislation stipulates that lifts carrying passengers require servicing or maintenance at least twice a year, while those used solely for goods require it once a year. However, it is important to note that these requirements are the bare minimum and should be treated as such. Low-usage passenger lifts may suffice with only two annual services to meet legal obligations, while high-frequency use lifts in larger and busier premises may require more frequent servicing to prevent costly breakdowns and service interruptions.

Due to the presence of mechanical components, lifts are susceptible to wear and tear, necessitating routine servicing. Additionally, electronic systems may require reprogramming, and safety systems need to be checked regularly. In some cases, additional preventative maintenance may be advisable to ensure optimal performance and minimize the risk of downtime.

What is lift servicing?

Lift servicing is where, an engineer will follow a planned preventive maintenance program that has been agreed upon with you. This program includes regular checks and the replacement of worn parts to prevent expensive breakdowns and ensure your lift performs at its best efficiency. Reputable independent lift companies, such as ours, have the expertise to maintain and service all types, makes, and models of lifts.

What types of checks are involved?

During the regular checks, a thorough inspection is conducted on both the interior and exterior of the lift car, along with checks on the machine room or control panel, the pit, and the lift shaft. A standard service visit from a reliable provider may include several of the following checks, depending on the service interval:

• Landing and car doors and their interlock
• Shaft structure
• Main drive system components
• Signs, locks and keys
• Suspension ropes and chains
• Overload detection devices
• Electrical devices (including earthing, safety devices, selection of fuses, etc.)
• Braking systems (including buffers and overspeed devices)
• Alarms and communication equipment
• Lubrication and smooth functioning
• Emergency backup and communication system

It's important to note that this list is not comprehensive, as hydraulic installations and traction systems may necessitate additional system tests.

What is typically involved in a lift service visit?

When an engineer conducts a service visit, they will inspect the lift's safety features and clean, lubricate, and adjust all components to ensure optimal performance. After completing the necessary work, the engineer will record it on their laptop and include any comments, such as recommendations for repairs or improvements not covered by the contract. A maintenance record should be provided in the form of a report after each engineer visit.

What legislation do I need to comply with?

To comply with current legislation, insurers will generally request copies of documentation and service history, along with confirmation of adherence to the following legislation:

• LOLER (Lifting Operations and Lifting Equipment Regulations 1998)
• The Equality Act 2010 (to accommodate the mobility needs of disabled persons)
• PUWER (The Provision and Use of Work Equipment Regulations 1998)

Can I expect my lift to be out of service during an inspection or service?

Yes, the engineer will need to inspect numerous items within the lift shaft/structure and motor room, which means the lift will be unavailable for use while the engineer is present on-site.